Monotype experienced a major incident on May 26, 2025 affecting Login-SSO and Login-Social Media, lasting 2h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 26, 2025, 05:20 AM UTC
We are currently experiencing intermittent issues with the login functionality. Our team is working to resolve the problem as quickly as possible. We apologize for the inconvenience and appreciate your patience.
- investigating May 26, 2025, 05:49 AM UTC
Our team is still investigating the issue affecting login. We are working diligently to identify the root cause and implement a solution. We will provide updates as soon as more information is available. Thank you for your patience and understanding.
- monitoring May 26, 2025, 06:10 AM UTC
The issue affecting login has been resolved, and we are currently monitoring the situation to ensure stability. We will continue to keep you updated. Thank you for your patience and understanding.
- resolved May 26, 2025, 08:17 AM UTC
The issue affecting login has been resolved, Thank you for your patience and understanding.