Monotype experienced a minor incident on August 13, 2025 affecting Login-SSO, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 13, 2025, 03:42 PM UTC
We are currently experiencing intermittent issues with the login functionality on enterprise.monotype.com . Our team is working to resolve the problem as quickly as possible. We apologize for the inconvenience and appreciate your patience.
- investigating Aug 13, 2025, 03:44 PM UTC
We are currently experiencing intermittent issues with the login functionality on enterprise.monotype.com . Our team is working to resolve the problem as quickly as possible. We apologize for the inconvenience and appreciate your patience.
- monitoring Aug 13, 2025, 03:50 PM UTC
The error rate has dropped and we are currently monitoring the situation to ensure stability. We will continue to keep you updated. Thank you for your patience and understanding.
- resolved Aug 13, 2025, 04:09 PM UTC
The issue affecting login functionality on enterprise.monotype.com is resolved now. We apologize for the disruption and appreciate your patience while we worked to fix the problem.