Monotype experienced a critical incident on August 25, 2025, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 25, 2025, 08:24 AM UTC
We are actively investigating the issue affecting enterprise login. Our team is committed to resolving this matter promptly. We will provide further updates as soon as they are available. Thank you for your patience.
- identified Aug 25, 2025, 08:31 AM UTC
We have identified the issue affecting enterprise login. Our team is working diligently to implement a solution. We will provide updates as soon as more information is available. Thank you for your patience.
- monitoring Aug 25, 2025, 09:13 AM UTC
We have implemented a fix for the issue affecting enterprise login, and we are currently monitoring the situation to ensure stability. We will continue to keep you updated. Thank you for your patience and understanding.
- resolved Aug 25, 2025, 09:25 AM UTC
The issue affecting enterprise login has been resolved. All services are now operating normally. We apologize for the disruption and appreciate your patience while we worked to fix the problem.