Monotype experienced a major incident on September 10, 2025, lasting 2h 22m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 10, 2025, 02:22 PM UTC
We are currently experiencing issues with the WTF font prediction. Our team is working to resolve this as soon as possible. We apologize for any inconvenience caused and will keep you updated.
- monitoring Sep 10, 2025, 04:36 PM UTC
We have implemented a fix, and we are monitoring the service now. Thank you for your patience.
- monitoring Sep 10, 2025, 04:44 PM UTC
The issue affecting WTF has been resolved. All services are now operating normally. We apologize for the disruption and appreciate your patience while we worked to fix the problem.
- resolved Sep 10, 2025, 04:45 PM UTC
The issue is resolved now.