Monotype incident

Issues with Extensis Connect

Critical Resolved View vendor source →

Monotype experienced a critical incident on September 19, 2025 affecting Connect Assets and Connect Fonts and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 03:00 AM UTC
Resolved
Sep 19, 2025, 04:00 AM UTC
Duration
1h
Detected by Pingoru
Sep 19, 2025, 03:00 AM UTC

Affected components

Connect AssetsConnect Fontslogin

Update timeline

  1. investigating Oct 28, 2025, 06:15 AM UTC

    We are currently investigating this issue.

  2. resolved Oct 28, 2025, 06:15 AM UTC

    This incident has been resolved.