Monotype incident

Issues with Connect

Minor Resolved View vendor source →

Monotype experienced a minor incident on October 20, 2025 affecting Connect Fonts and Administration, lasting 4h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 12:45 AM UTC
Resolved
Oct 20, 2025, 05:15 AM UTC
Duration
4h 30m
Detected by Pingoru
Oct 20, 2025, 12:45 AM UTC

Affected components

Connect FontsAdministration

Update timeline

  1. monitoring Oct 28, 2025, 06:04 AM UTC

    AWS US-East-1 is experiencing a major outage impacting our services. We’re actively monitoring status updates from our cloud provider and will share new information as soon as it becomes available.

  2. resolved Oct 28, 2025, 06:04 AM UTC

    This incident has been resolved.