Monotype experienced a notice incident on October 20, 2025 affecting Browse and Font-Sync and 1 more component, lasting 8h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 20, 2025, 02:55 PM UTC
AWS US-East-1 is experiencing a major outage impacting our services. We’re actively monitoring status updates from our cloud provider and will share new information as soon as it becomes available.
- identified Oct 20, 2025, 02:56 PM UTC
AWS US-East-1 is experiencing a major outage impacting our services. We’re actively monitoring status updates from our cloud provider and will share new information as soon as it becomes available.
- identified Oct 20, 2025, 09:28 PM UTC
Continued issues are being experienced due to ongoing issue with Amazon Web Services (AWS) US-East-1. We will provide updates as they become available.
- monitoring Oct 20, 2025, 10:20 PM UTC
Most AWS services and our partners have recovered, we are seeing all our systems operating normally at this time and we will continue to monitor for any further impacts.
- resolved Oct 20, 2025, 11:13 PM UTC
AWS has resolved all issues with us-east-1, we have been monitoring and have seen no additional impact and we also are marking this incident as resolved.