Monotype incident
Monotype Fonts and Foundry Platform services Impacted
Monotype experienced a major incident on December 5, 2025 affecting Login-SSO and Login and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 05, 2025, 09:05 AM UTC
Monotype Fonts and Foundry Platform are impacted because of the CloudFlare outage. We are monitoring the progress, and we will provide an update accordingly.
- monitoring Dec 05, 2025, 09:17 AM UTC
A fix has been implemented by CloudFlare, and Services are recovering now. We are monitoring the progress, and we will provide an update accordingly.
- monitoring Dec 05, 2025, 09:24 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 05, 2025, 09:33 AM UTC
The issue affecting Monotype Fonts and Foundry Platform has been resolved. All services are now operating normally. We apologize for any inconvenience this may have caused and appreciate your understanding.
- postmortem Dec 23, 2025, 06:01 AM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2025/12/05/Public\+RCA\+-\+Intermittent\+issues\+on\+Monotype\+Fonts\+and\+Foundry\+Platform\+on\+5th\+Dec\+2025.pdf](https://monotyperca.s3.us-east-1.amazonaws.com/2025/12/05/Public+RCA+-+Intermittent+issues+on+Monotype+Fonts+and+Foundry+Platform+on+5th+Dec+2025.pdf)