Monotype experienced a major incident on December 9, 2025, lasting 3h 36m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 09, 2025, 12:28 AM UTC
We're experiencing downtime on enterprise, our team is looking into it.
- investigating Dec 09, 2025, 01:35 AM UTC
We are currently investigating the issue. We will share further information here as it becomes available.
- identified Dec 09, 2025, 02:55 AM UTC
We have identified the root cause and are actively working on fix. We will update when the fix has been applied.
- monitoring Dec 09, 2025, 02:58 AM UTC
The issue affecting has been resolved, and we are currently monitoring the situation to ensure stability. We will continue to keep you updated.
- monitoring Dec 09, 2025, 03:03 AM UTC
Enterprise has returned to normal. We will continue to monitor.
- resolved Dec 09, 2025, 04:05 AM UTC
The issue has been fully resolved, and all services are functioning normally. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.