Monnit experienced a minor incident on March 17, 2026 affecting Web Portal and Gateway Service and 1 more component, lasting 3h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Web PortalGateway ServiceNotification DeliveryWebhook DeliveryRest API
Update timeline
- investigating Mar 17, 2026, 06:55 PM UTC
We are investigating an issue in the database synchronization that is causing service disruption.
- resolved Mar 17, 2026, 10:42 PM UTC
DB synchronization error has been remedied by ejecting the unhealthy node. There are still multiple active nodes processing data. The ejected node will be evaluated resolved and added back in later.