Monkeytype incident

Philippines issues

Minor Resolved View vendor source →

Monkeytype experienced a minor incident on September 2, 2024, lasting 55d 20h. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2024, 12:57 PM UTC
Resolved
Oct 28, 2024, 09:06 AM UTC
Duration
55d 20h
Detected by Pingoru
Sep 02, 2024, 12:57 PM UTC

Update timeline

  1. investigating Sep 02, 2024, 12:57 PM UTC

    It seems like users in the Philippines are unable to access the API server. We are trying to find out whats going on..

  2. identified Sep 02, 2024, 02:59 PM UTC

    Cloudflare seems to be the issue. Some of their Philippines based servers are having some problems. Hopefully once those servers are back up and running this issue should resolve itself..

  3. identified Sep 18, 2024, 08:47 AM UTC

    We have concluded that only users using PLDT as their internet service provider are encountering issues. We tried contacting them but no answer so far..

  4. resolved Oct 28, 2024, 09:06 AM UTC

    This incident has been resolved..