Monil incident

Alerts / notifications not working for grouped animals

Minor Resolved View vendor source →

Monil experienced a minor incident on July 20, 2026, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 10:11 AM UTC
Resolved
Jul 20, 2026, 12:09 PM UTC
Duration
1h 58m
Detected by Pingoru
Jul 20, 2026, 10:11 AM UTC

Update timeline

  1. investigating Jul 20, 2026, 10:11 AM UTC

    Grouped animals are not getting alerts / notifications. We are working on finding the root cause. Note that fencing functionality is unaffected by this..

  2. identified Jul 20, 2026, 10:38 AM UTC

    We have identified the root cause of the issue and are working on a fix. Escape Alerts and push notifications for grouped animals remain affected. Virtual fencing continues to work as expected..

  3. monitoring Jul 20, 2026, 11:59 AM UTC

    The fix has now been deployed and verified. Escape Alerts and push notifications for grouped animals are working as expected again. We will continue to monitor the system to ensure everything remains stable. Virtual fencing has not been affected and continues to function normally..

  4. resolved Jul 20, 2026, 12:09 PM UTC

    This incident has been resolved. A fix has been deployed and verified, and Escape Alerts and push notifications for grouped animals are now working as expected. Thank you for your patience while we worked to resolve this issue..