MongoDB incident

Atlas Backup Export Jobs Degraded Performance

Minor Resolved View vendor source →

MongoDB experienced a minor incident on May 6, 2026 affecting MongoDB Cloud and MongoDB Atlas for Government, lasting 23h 7m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 09:48 PM UTC
Resolved
May 07, 2026, 08:55 PM UTC
Duration
23h 7m
Detected by Pingoru
May 06, 2026, 09:48 PM UTC

Affected components

MongoDB CloudMongoDB Atlas for Government

Update timeline

  1. identified May 06, 2026, 09:48 PM UTC

    Identified - We have identified an issue causing failures for a subset of Atlas backup export jobs. We are actively working on a fix. Your cluster health and data are unaffected. We will provide another update by May 7 01:30 UTC

  2. identified May 07, 2026, 01:20 AM UTC

    We are continuing to work on the fix for this issue. We will have another update by May 7 16:00 UTC.

  3. monitoring May 07, 2026, 08:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 07, 2026, 08:55 PM UTC

    This incident has been resolved.