MongoDB incident

MongoDB Atlas Stream Processing and Query Shape metrics gap

Notice Resolved View vendor source →

MongoDB experienced a notice incident on September 19, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 01:48 PM UTC
Resolved
Sep 17, 2025, 07:00 AM UTC
Duration
—
Detected by Pingoru
Sep 19, 2025, 01:48 PM UTC

Update timeline

  1. resolved Sep 19, 2025, 01:48 PM UTC

    From approximately 07:00 to 08:45 UTC on 2025-09-17, metrics for Atlas Stream Processing were not being processed. This affected viewing the metrics in the Atlas UI, querying them via the Admin API, or viewing them in Datadog. Additionally, Query Shape metrics were not provided during this time. Affected users will see gaps in their metric data during those times. We will not be backfilling this metric data.