MongoDB incident

Triggers UI and Admin API authentication issues

Major Resolved View vendor source →

MongoDB experienced a major incident on February 3, 2026 affecting MongoDB Atlas App Services and Device Sync and MongoDB Charts, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 06:49 PM UTC
Resolved
Feb 03, 2026, 07:15 PM UTC
Duration
26m
Detected by Pingoru
Feb 03, 2026, 06:49 PM UTC

Affected components

MongoDB Atlas App Services and Device SyncMongoDB Charts

Update timeline

  1. identified Feb 03, 2026, 06:49 PM UTC

    Users may be unable to access the MongoDB Atlas App Services triggers page and may see authentication failures when using the Admin API. As a result, some users may be unable to create, update, or manage App Services resources. We have identified an issue with a recent change to authentication and are working to revert those changes.

  2. identified Feb 03, 2026, 06:50 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 03, 2026, 07:15 PM UTC

    This incident has been resolved.