MongoDB experienced a major incident on February 28, 2026 affecting MongoDB Atlas App Services and Device Sync, lasting 1d 7h. The incident has been resolved; the full update timeline is below.
Affected components
MongoDB Atlas App Services and Device Sync
Update timeline
- investigating Feb 28, 2026, 07:53 PM UTC
We are currently investigating an issue with Atlas App Services Device Sync. Affected users of this deprecated service may see SSL validation errors. We will update this post with more details as they become available.
- monitoring Mar 01, 2026, 05:37 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 02, 2026, 03:05 AM UTC
This incident has been resolved.