Monday experienced a major incident on August 4, 2025 affecting Emails & Activities, lasting 13h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 04, 2025, 04:36 PM UTC
We are currently investigating reports of issues related to Emails and Activities. Our team is looking into this and will provide you with a response shortly.
- investigating Aug 04, 2025, 04:39 PM UTC
We are continuing to investigate this issue.
- identified Aug 04, 2025, 05:19 PM UTC
Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.
- monitoring Aug 04, 2025, 07:08 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 04, 2025, 07:10 PM UTC
We are continuing to monitor any further issues regarding email delays in Emails and Activities.
- monitoring Aug 04, 2025, 11:00 PM UTC
We are continuing monitoring the issue with Email & Activities, and we hope to provide you updates as soon as possible. Thank you for your understanding.
- resolved Aug 05, 2025, 06:30 AM UTC
The issue with Emails and Activities has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience