Modo Labs incident

Outage on various Modo Services

Critical Resolved View vendor source →

Modo Labs experienced a critical incident on March 16, 2020 affecting Modo App Center and Modo Analyze and 1 more component, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2020, 04:28 PM UTC
Resolved
Mar 16, 2020, 05:32 PM UTC
Duration
1h 3m
Detected by Pingoru
Mar 16, 2020, 04:28 PM UTC

Affected components

Modo App CenterModo AnalyzeModo CommunicateModo Authenticate

Update timeline

  1. identified Mar 16, 2020, 04:28 PM UTC

    We are currently experiencing an issue with various Modo services due to a problem with our upstream provider.

  2. monitoring Mar 16, 2020, 04:36 PM UTC

    Our provider has identified the issue and is working on implementing a fix. We are closely monitoring the situation, but app functionality should be returning to normal.

  3. resolved Mar 16, 2020, 05:32 PM UTC

    This incident has been resolved.