Modo Labs experienced a critical incident on March 16, 2020 affecting Modo App Center and Modo Analyze and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Modo App CenterModo AnalyzeModo CommunicateModo Authenticate
Update timeline
- identified Mar 16, 2020, 07:55 PM UTC
We are currently experiencing an issue with various Modo services due to a problem with our upstream provider.
- monitoring Mar 16, 2020, 08:20 PM UTC
Our provider has identified the issue and is working on implementing another fix. We are closely monitoring the situation, but app functionality should be returning to normal.
- resolved Mar 17, 2020, 08:31 PM UTC
Our upstream provider has identified and resolved this issue.