Modo Labs incident

Issues with Modo Authenticate

Major Resolved View vendor source →

Modo Labs experienced a major incident on August 11, 2020 affecting Modo App Center and Modo Authenticate, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2020, 07:24 AM UTC
Resolved
Aug 11, 2020, 07:36 AM UTC
Duration
11m
Detected by Pingoru
Aug 11, 2020, 07:24 AM UTC

Affected components

Modo App CenterModo Authenticate

Update timeline

  1. investigating Aug 11, 2020, 07:24 AM UTC

    Administrators will be unable to authenticate to Modo App Center. End-user applications are not affected.

  2. resolved Aug 11, 2020, 07:36 AM UTC

    An upstream provider issue has been identified and resolved. Modo App Center and Modo Authenticate are functional again.