Modo Labs incident

Increased load times and timeouts affecting some customers.

Minor Resolved View vendor source →

Modo Labs experienced a minor incident on August 13, 2020 affecting Modo Communicate, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2020, 10:04 PM UTC
Resolved
Aug 13, 2020, 11:26 PM UTC
Duration
1h 21m
Detected by Pingoru
Aug 13, 2020, 10:04 PM UTC

Affected components

Modo Communicate

Update timeline

  1. identified Aug 13, 2020, 10:04 PM UTC

    We've identified a performance issue and are working to remedy it.

  2. identified Aug 13, 2020, 10:05 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 13, 2020, 11:26 PM UTC

    This incident has been resolved.