Modo Labs incident

Slow request times and timeouts.

Minor Resolved View vendor source →

Modo Labs experienced a minor incident on November 9, 2020 affecting Modo Application Servers and Modo Communicate, lasting 6h 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2020, 01:09 PM UTC
Resolved
Nov 09, 2020, 07:17 PM UTC
Duration
6h 7m
Detected by Pingoru
Nov 09, 2020, 01:09 PM UTC

Affected components

Modo Application ServersModo Communicate

Update timeline

  1. investigating Nov 09, 2020, 01:09 PM UTC

    We are currently investigating slow request times to Modo Application servers.

  2. monitoring Nov 09, 2020, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 09, 2020, 07:17 PM UTC

    This incident has been resolved.