Modo Labs incident

Slow request times and timeouts

Minor Resolved View vendor source →

Modo Labs experienced a minor incident on November 16, 2020 affecting Modo Application Servers and Modo Communicate, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2020, 09:20 PM UTC
Resolved
Nov 16, 2020, 11:10 PM UTC
Duration
1h 49m
Detected by Pingoru
Nov 16, 2020, 09:20 PM UTC

Affected components

Modo Application ServersModo Communicate

Update timeline

  1. investigating Nov 16, 2020, 09:20 PM UTC

    We are currently investigating slow request times to Modo Application servers.

  2. monitoring Nov 16, 2020, 09:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 16, 2020, 11:10 PM UTC

    This incident has been resolved.