Modo Labs incident

Issues with Revision Uploads

Minor Resolved View vendor source →

Modo Labs experienced a minor incident on April 5, 2021 affecting Modo Communicate, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2021, 02:31 PM UTC
Resolved
Apr 05, 2021, 05:58 PM UTC
Duration
3h 27m
Detected by Pingoru
Apr 05, 2021, 02:31 PM UTC

Affected components

Modo Communicate

Update timeline

  1. investigating Apr 05, 2021, 02:31 PM UTC

    There are currently issues processing new revisions.

  2. identified Apr 05, 2021, 02:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 05, 2021, 03:35 PM UTC

    We will be deploying a fix which will require approximately 30 minutes of communicate down time.

  4. monitoring Apr 05, 2021, 04:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 05, 2021, 05:58 PM UTC

    This incident has been resolved.