Modo Labs incident

Problems access Modo Analyze

Major Resolved View vendor source →

Modo Labs experienced a major incident on May 13, 2021 affecting Modo Analyze, lasting 3h 28m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2021, 08:35 PM UTC
Resolved
May 14, 2021, 12:04 AM UTC
Duration
3h 28m
Detected by Pingoru
May 13, 2021, 08:35 PM UTC

Affected components

Modo Analyze

Update timeline

  1. investigating May 13, 2021, 08:35 PM UTC

    Some users may not be able to access Modo Analyze. We're investigating the issue.

  2. identified May 13, 2021, 08:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 13, 2021, 09:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 14, 2021, 12:04 AM UTC

    This incident has been resolved.