Modo Labs incident

Network Performance Issues

Minor Resolved View vendor source →

Modo Labs experienced a minor incident on August 31, 2021 affecting Modo Application Servers, lasting 3h 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2021, 07:37 PM UTC
Resolved
Aug 31, 2021, 11:30 PM UTC
Duration
3h 52m
Detected by Pingoru
Aug 31, 2021, 07:37 PM UTC

Affected components

Modo Application Servers

Update timeline

  1. investigating Aug 31, 2021, 07:37 PM UTC

    We are currently investigating network connectivity issues that are affecting some XModule-based applications.

  2. identified Aug 31, 2021, 07:53 PM UTC

    We are experiencing network performance degradation due to a vendor

  3. resolved Aug 31, 2021, 11:30 PM UTC

    The vendor has resolved the issue.