Modo Labs incident

Networking Issues

Critical Resolved View vendor source →

Modo Labs experienced a critical incident on December 15, 2021 affecting Modo Application Servers, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 04:04 PM UTC
Resolved
Dec 15, 2021, 04:28 PM UTC
Duration
23m
Detected by Pingoru
Dec 15, 2021, 04:04 PM UTC

Affected components

Modo Application Servers

Update timeline

  1. identified Dec 15, 2021, 04:04 PM UTC

    US-based apps are currently experiencing networking issues due to an issue with an upstream provider. We are closely monitoring the situation and will update as more information comes in.

  2. monitoring Dec 15, 2021, 04:09 PM UTC

    We are starting to see some recovery as our upstream provider addresses the issue, though we continue to monitor the situation.

  3. resolved Dec 15, 2021, 04:28 PM UTC

    The issue affecting connectivity has been resolved, and we have noticed full recovery for apps.