Modo Labs incident

Issues with Upstream Provider

Critical Resolved View vendor source →

Modo Labs experienced a critical incident on February 24, 2022 affecting Modo App Center and Modo Communicate and 1 more component, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2022, 04:42 PM UTC
Resolved
Feb 24, 2022, 07:37 PM UTC
Duration
2h 54m
Detected by Pingoru
Feb 24, 2022, 04:42 PM UTC

Affected components

Modo App CenterModo CommunicateModo Authenticate

Update timeline

  1. investigating Feb 24, 2022, 04:42 PM UTC

    Issues with an upstream provider have resulted in unavailability in App Center, Communicate, Marketplace and Modo Authenticate.

  2. monitoring Feb 24, 2022, 05:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2022, 07:37 PM UTC

    This incident has been resolved.