Modo Labs incident

Issues with upstream provider

Minor Resolved View vendor source →

Modo Labs experienced a minor incident on September 28, 2022 affecting Modo Application Servers and Modo Analyze, lasting 5h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2022, 05:15 PM UTC
Resolved
Sep 28, 2022, 10:30 PM UTC
Duration
5h 14m
Detected by Pingoru
Sep 28, 2022, 05:15 PM UTC

Affected components

Modo Application ServersModo Analyze

Update timeline

  1. investigating Sep 28, 2022, 05:15 PM UTC

    We are currently experiencing some issues with our upstream provider, which is affecting a number of our XModules

  2. investigating Sep 28, 2022, 06:16 PM UTC

    This issue is also affecting deployments, quick polls, and certain parts of Analyze for some customers.

  3. resolved Sep 28, 2022, 10:30 PM UTC

    This incident has been resolved.