Modo Labs incident

Slow response times in Modo Communicate

Minor Resolved View vendor source →

Modo Labs experienced a minor incident on April 24, 2023 affecting Modo Communicate, lasting 6d 20h. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2023, 09:21 PM UTC
Resolved
May 01, 2023, 06:19 PM UTC
Duration
6d 20h
Detected by Pingoru
Apr 24, 2023, 09:21 PM UTC

Affected components

Modo Communicate

Update timeline

  1. investigating Apr 24, 2023, 09:21 PM UTC

    Communicate is experience slow response times. We are currently investigating.

  2. identified Apr 24, 2023, 11:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 25, 2023, 11:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 25, 2023, 11:12 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 01, 2023, 06:19 PM UTC

    This incident has been resolved.