Modo Labs incident

We're investigating an issue with the Modo Application Servers.

Major Resolved View vendor source →

Modo Labs experienced a major incident on September 8, 2023 affecting Modo Application Servers, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2023, 11:53 AM UTC
Resolved
Sep 08, 2023, 03:22 PM UTC
Duration
3h 29m
Detected by Pingoru
Sep 08, 2023, 11:53 AM UTC

Affected components

Modo Application Servers

Update timeline

  1. investigating Sep 08, 2023, 11:53 AM UTC

    We are currently investigating this issue.

  2. investigating Sep 08, 2023, 11:53 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 08, 2023, 12:09 PM UTC

    The issue has been determined to only affect a subset of applications hosted in the EU region. We've identified the cause of the outage and applications are already available again.

  4. monitoring Sep 08, 2023, 12:13 PM UTC

    Modo Application Servers are now functioning normally and we are continuing to monitor for further issues.

  5. resolved Sep 08, 2023, 03:22 PM UTC

    This incident has been resolved.