Modo Labs experienced a minor incident on June 19, 2019 affecting Modo Application Servers, lasting 5h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 19, 2019, 08:09 PM UTC
We are currently experiencing an issue with one of our databases. Affected applications may be unresponsive and have trouble deploying in the meantime. Emergency maintenance will be performed to address this issue.
- monitoring Jun 19, 2019, 09:53 PM UTC
Our provider applied a patch to our database instances that negatively impacted memory allocation. They did not provide an estimate on a fix. We have implemented their recommended workaround which appears to have restored the instances' stability. We're continuing to monitor the situation.
- resolved Jun 20, 2019, 01:46 AM UTC
The situation appears to have remained stable after several hours of monitoring.