Modo Labs incident

Issues accessing Modo Communicate

Major Resolved View vendor source →

Modo Labs experienced a major incident on November 28, 2022 affecting Modo Application Servers and Modo Communicate, lasting 6h 6m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2022, 03:18 PM UTC
Resolved
Nov 28, 2022, 09:25 PM UTC
Duration
6h 6m
Detected by Pingoru
Nov 28, 2022, 03:18 PM UTC

Affected components

Modo Application ServersModo Communicate

Update timeline

  1. investigating Nov 28, 2022, 03:18 PM UTC

    We are currently investigating issues with Modo Communicate

  2. investigating Nov 28, 2022, 04:45 PM UTC

    Users may experience slowness in Modo Applications. We are continuing to investigate the issue.

  3. monitoring Nov 28, 2022, 05:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 28, 2022, 09:25 PM UTC

    This incident has been resolved.