Modo Labs incident

Database issue 1/27/25

Minor Resolved View vendor source →

Modo Labs experienced a minor incident on January 27, 2025 affecting Modo Application Servers, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2025, 02:28 PM UTC
Resolved
Jan 27, 2025, 05:01 PM UTC
Duration
2h 32m
Detected by Pingoru
Jan 27, 2025, 02:28 PM UTC

Affected components

Modo Application Servers

Update timeline

  1. investigating Jan 27, 2025, 02:28 PM UTC

    We have a database experiencing storage issues that is affecting some clients.

  2. investigating Jan 27, 2025, 02:29 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 27, 2025, 02:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 27, 2025, 05:01 PM UTC

    This incident has been resolved.