Modo Labs incident

Issue with sending email via Communicate

Minor Resolved View vendor source →

Modo Labs experienced a minor incident on February 5, 2025 affecting Modo Communicate, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2025, 09:21 PM UTC
Resolved
Feb 05, 2025, 11:48 PM UTC
Duration
2h 27m
Detected by Pingoru
Feb 05, 2025, 09:21 PM UTC

Affected components

Modo Communicate

Update timeline

  1. investigating Feb 05, 2025, 09:21 PM UTC

    We are currently investigating an issue that is affecting all application instances sending email via Communicate.

  2. identified Feb 05, 2025, 09:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 05, 2025, 11:48 PM UTC

    This incident has been resolved.