Mode Analytics experienced a critical incident on March 8, 2024 affecting Report Run Scheduler, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Report Run Scheduler
Update timeline
- investigating Mar 08, 2024, 10:38 PM UTC
Our Engineers are investigating an issue that has impacted our Scheduler process. Some schedules may not run as expected. Please manually run any impacted Reports as necessary in the meantime.
- monitoring Mar 08, 2024, 10:52 PM UTC
Our Engineers have applied a fix for the Scheduler process. The Scheduler tasks have resumed operation. There may be some delay as the Scheduler processes the backlog. Please re-run any specific Reports as necessary. We continue to monitor the behavior.
- resolved Mar 08, 2024, 11:37 PM UTC
This incident has been resolved.