Mode Analytics incident

Mode Intercom

Minor Resolved View vendor source →

Mode Analytics experienced a minor incident on March 13, 2024 affecting Third Party Dependency, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2024, 05:17 PM UTC
Resolved
Mar 13, 2024, 05:36 PM UTC
Duration
19m
Detected by Pingoru
Mar 13, 2024, 05:17 PM UTC

Affected components

Third Party Dependency

Update timeline

  1. investigating Mar 13, 2024, 05:17 PM UTC

    Mode uses Intercom to power our chat widget. Intercom is currently experiencing disruption. If you are unable to use the chat widget and have a question or need to reach Support for any reason, please email Support at [email protected]. Thank you,

  2. resolved Mar 13, 2024, 05:36 PM UTC

    Intercom has resolved the issue.