Mode Analytics incident

503 Status Codes

Notice Resolved View vendor source →

Mode Analytics experienced a notice incident on April 23, 2024 affecting Site and API and Data Source Connectivity - Direct Connect and 1 more component, lasting 16h 25m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2024, 09:08 PM UTC
Resolved
Apr 24, 2024, 01:34 PM UTC
Duration
16h 25m
Detected by Pingoru
Apr 23, 2024, 09:08 PM UTC

Affected components

Site and APIData Source Connectivity - Direct ConnectData Source Connectivity - BridgeNotebooks: Python & RReport Run SchedulerReports and DashboardsVisual ExplorerSQL EditorThird Party Dependency

Update timeline

  1. investigating Apr 23, 2024, 09:08 PM UTC

    We are currently experiencing a low volume (less than 1%) of 503s from a global content distribution provider affecting traffic routed through India. We have contacted the provider and we will update when we have more information. If you encounter a 503, please retry the respective action. If the issue persists, please reach out to Support via chat or email us at [email protected].

  2. resolved Apr 24, 2024, 01:34 PM UTC

    The incident has been resolved, but we will maintain ongoing monitoring. If you encounter any further issues, please don't hesitate to reach out to Support via chat or email us at [email protected]