Mode Analytics incident

Missing email deliveries for some users

Minor Resolved View vendor source →

Mode Analytics experienced a minor incident on July 30, 2024 affecting Report Run Scheduler, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 06:28 PM UTC
Resolved
Jul 30, 2024, 06:49 PM UTC
Duration
20m
Detected by Pingoru
Jul 30, 2024, 06:28 PM UTC

Affected components

Report Run Scheduler

Update timeline

  1. investigating Jul 30, 2024, 06:28 PM UTC

    We are actively investigating an issue regarding some emails not being delivered to users as of July 29th. If you suspect you may be impacted please reach out to Support ([email protected]) for assistance.

  2. resolved Jul 30, 2024, 06:49 PM UTC

    This incident has been resolved.