Mode Analytics experienced a notice incident on July 31, 2024 affecting Notebooks: Python & R and Report Run Scheduler and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Jul 31, 2024, 06:15 PM UTC
On July 31st, we experienced higher than expected memory usage between 10:15AM and 10:40AM PST. We expect this to have three potential impacts: 1. Some users may experience an exception during Report Cloning. Please retry that action. 2. Some Scheduled Report Runs may not have started their runs as expected during this timeframe. We will automatically retry those runs every five minutes. Some Scheduled Runs may have a brief delay. 3. Some Report Runs' Notebook Runs may have failed. Please manually retry those Report Runs. If you have any questions, please reach out to Support via chat or email ([email protected]). Thank you,