Mode Analytics incident

Report Runs Incident

Minor Resolved View vendor source →

Mode Analytics experienced a minor incident on August 20, 2024 affecting Report Run Scheduler and Reports and Dashboards, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2024, 10:00 PM UTC
Resolved
Aug 20, 2024, 10:21 PM UTC
Duration
21m
Detected by Pingoru
Aug 20, 2024, 10:00 PM UTC

Affected components

Report Run SchedulerReports and Dashboards

Update timeline

  1. investigating Aug 20, 2024, 10:00 PM UTC

    We are currently investigating an issue impacting Report Runs. As a workaround, you may re-run any impacted reports. Please reach out to support at [email protected] if you have any questions.

  2. resolved Aug 20, 2024, 10:21 PM UTC

    This issue is resolved, and we have reached out to the impacted customers.