Mode Analytics incident

Delays affecting `QUERY_RUNS` table in Discovery Database

Minor Resolved View vendor source →

Mode Analytics experienced a minor incident on August 26, 2024 affecting Discovery Database, lasting 19h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2024, 05:16 PM UTC
Resolved
Aug 27, 2024, 12:33 PM UTC
Duration
19h 16m
Detected by Pingoru
Aug 26, 2024, 05:16 PM UTC

Affected components

Discovery Database

Update timeline

  1. investigating Aug 26, 2024, 05:16 PM UTC

    Over the weekend, we encountered a delay that impacted the `QUERY_RUNS` table in the Discovery Database. As a result, some data starting from August 25th may be missing. Our team is actively working on backfilling the missing data. We will provide further updates as we resolve the issue. Thank you for your patience.

  2. resolved Aug 27, 2024, 12:33 PM UTC

    The data was backfilled just past midnight on the 27th and we expect future syncs to succeed. If you have any questions please feel free to reach out to Mode Support.