Mode Analytics incident

Error message on "My API Keys" page in Workspace Settings

Notice Resolved View vendor source →

Mode Analytics experienced a notice incident on September 5, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2024, 12:26 PM UTC
Resolved
Sep 04, 2024, 05:30 PM UTC
Duration
—
Detected by Pingoru
Sep 05, 2024, 12:26 PM UTC

Update timeline

  1. resolved Sep 05, 2024, 12:26 PM UTC

    Starting around 17:19 UTC on September 4th, users accessing the "My API Keys" page in workspace settings may have experienced an error message. Affected users were unable to access the management frame for API keys, which prevented them from creating new keys or managing existing ones. The root cause was identified and addressed shortly after, and the issue was corrected later that afternoon. As always, please reach out to Support if you have any questions or concerns.