Mode Analytics incident

Limited Documentation Access

Major Resolved View vendor source →

Mode Analytics experienced a major incident on October 18, 2024 affecting Third Party Dependency, lasting 4d 23h. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2024, 05:15 PM UTC
Resolved
Oct 23, 2024, 04:32 PM UTC
Duration
4d 23h
Detected by Pingoru
Oct 18, 2024, 05:15 PM UTC

Affected components

Third Party Dependency

Update timeline

  1. investigating Oct 18, 2024, 05:15 PM UTC

    We are currently investigating an issue with accessing some documentation pages, including the API docs, which are temporarily unavailable. The team is working to restore access, and this does not impact the availability of Mode. If you have any questions, please reach out to Mode Support at [email protected]

  2. resolved Oct 23, 2024, 04:32 PM UTC

    This incident has been resolved.