Mode Analytics incident

Issue impacting running reports and queries

Notice Resolved View vendor source →

Mode Analytics experienced a notice incident on December 18, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2024, 01:18 PM UTC
Resolved
Dec 18, 2024, 06:00 AM UTC
Duration
—
Detected by Pingoru
Dec 18, 2024, 01:18 PM UTC

Update timeline

  1. resolved Dec 18, 2024, 01:18 PM UTC

    There was an issue in Mode where queries were encountering a "There was a problem running your report" error, preventing reports and queries from running. The issue was identified and resolved shortly after it first started, and everything should be functioning normally again. We apologize for any inconvenience caused and appreciate your patience while we worked to resolve the issue. Please reach out to support if you have any further questions or concerns. Thank you.