Mode Analytics experienced a major incident on December 23, 2024 affecting Third Party Dependency, lasting 5h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Third Party Dependency
Update timeline
- investigating Dec 23, 2024, 06:34 PM UTC
Our Engineers are aware of and investigating an issue preventing O365 users from successfully logging in.
- identified Dec 23, 2024, 07:56 PM UTC
We have identified the root issue and are working on a solution.
- resolved Dec 23, 2024, 11:44 PM UTC
Our Engineers have implemented a fix. We believe the issue is now resolved. Please reach out to [email protected] if you have any questions.