Mode Analytics incident

Bridge Connection Failures

Critical Resolved View vendor source →

Mode Analytics experienced a critical incident on January 10, 2025 affecting Data Source Connectivity - Bridge, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2025, 01:53 AM UTC
Resolved
Jan 10, 2025, 02:01 AM UTC
Duration
8m
Detected by Pingoru
Jan 10, 2025, 01:53 AM UTC

Affected components

Data Source Connectivity - Bridge

Update timeline

  1. investigating Jan 10, 2025, 01:53 AM UTC

    We are aware of and our Engineers are investigating a blocker to Bridge Connections. At this time, the blocker appears to be limited to only Bridged Connections.

  2. resolved Jan 10, 2025, 02:01 AM UTC

    Our Engineers have rolled back today's deploy, and will deploy corrected code tomorrow. Bridged Connections are fully operational again.