Mode Analytics experienced a minor incident on March 31, 2025 affecting Report Run Scheduler, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Report Run Scheduler
Update timeline
- identified Mar 31, 2025, 11:58 AM UTC
We are aware that some scheduled emails over the weekend may be delayed. We have identified the cause and are working to resolve the issue.
- monitoring Mar 31, 2025, 12:25 PM UTC
A fix for the issue has been implemented by our engineers. Scheduled emails that were not previously received should be arriving in the respective inboxes.
- resolved Mar 31, 2025, 12:57 PM UTC
The incident has been resolved. Please reach out to Support, via chat or by emailing [email protected], if you are still encountering any issues in receiving scheduled emails. Thank you for your patience as we worked to resolve this.