Mode Analytics incident

The datasets are failing to load.

Minor Resolved View vendor source →

Mode Analytics experienced a minor incident on April 16, 2025 affecting Reports and Dashboards, lasting 4h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 09:18 AM UTC
Resolved
Apr 16, 2025, 01:20 PM UTC
Duration
4h 1m
Detected by Pingoru
Apr 16, 2025, 09:18 AM UTC

Affected components

Reports and Dashboards

Update timeline

  1. identified Apr 16, 2025, 09:18 AM UTC

    The dataset failed to load. When attempting to use the reusable dataset, it results in a blank screen. The issue has been identified, and our team is actively working on the fix.

  2. monitoring Apr 16, 2025, 10:15 AM UTC

    A fix has been successfully deployed, and we are actively monitoring.

  3. resolved Apr 16, 2025, 01:20 PM UTC

    This incident has been resolved.