Mode Analytics experienced a major incident on June 13, 2025 affecting Site and API, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Site and API
Update timeline
- monitoring Jun 13, 2025, 05:34 PM UTC
An AWS partial outage is impacting the Audit Logs API endpoint. We are aware of and monitoring the situation. You can follow the AWS updates at https://health.aws.amazon.com/health/status under the "Increased Queue Processing Time" incident that began on June 13th, at 10:12 AM PDT.
- resolved Jun 13, 2025, 06:10 PM UTC
We are observing expected response codes and response times for the Audit Logs API endpoint. If you experience any other disruptions please feel free to reach out to Mode Support via in-app chat or by email ([email protected]). Thank you.